FAQ

• How do I make a purchase if I don't have a credit card?

  In addition to accepting Visa and Mastercard credit cards, we also accept PSE, Banco Pichincha, Skrill, Webpay, BancoEstado, Santander, Pago Efectivo, Trustly, OXXO, 7eleven, BBVA, Bancolombia, and over 300 additional payment methods.

• How many devices can I watch on?

  On our marketplace, we have a rule for sellers that at least 2 devices must be available. Most sellers include this information in the product description.

• If something goes wrong, how do I contact you?

  At Ggpick, we are committed to providing the best possible service to our users. That's why we offer 24/7 online technical support with a team of highly responsible and committed professionals. After making your purchase, you will be directly connected to the seller via chat. If the seller doesn't respond immediately, we will automatically respond to help you.
  
  If you need help with any technical issues or have any questions, don\'t hesitate to contact us through our email [email protected]. We will respond as soon as possible to solve your problems or answer your questions.
  
  Soon we will have more people in our team, and we will add support within our website, which will be available for people who haven't placed their order yet. Everything will be ready by May 30th.

• What is the purchasing process like?

  We have made the purchasing process as easy as possible to improve the experience for our users. Simply click on 'Buy', enter your email, name, and surname, choose the payment method that is most convenient for you, and make the purchase. After completing the process, you will automatically receive the purchased product. If you have any questions, don't hesitate to contact us through our email [email protected]. We're here to help you with anything you need!